Quality Policy
- We are a customer-oriented organisation where quality is the inspiration and innovation is the way of life.
- We believe that the world is our market and therefore competitive quality of our products, response and service is the essence of our being.
- We recognise that the involvement of the employees is basic to quality and for continuing growth and improvements.
- We involve our suppliers in the continuing programme for quality improvement.
- We believe quality can only be obtained in a safe, clean and orderly environment and, therefore, we are committed to these basics in our day-to-day activivity.
Product Quality
- Long term association with the raw material suppliers who understand our strict requirements, process monitoring at each stage and individual checking of properties after machining.
- Random sampling is done for some tests of destructive nature
Sales/ Marketing Quality
- Accurate determination of our customers’ requirements, based on furnace conditions & planning, logistics and delivery at the correct time.
- We make visits on a regular basis to our customers’ works to understand their unique requirements and deliver maximum value.
